Dear Homeowner,
Our team at Platinum Patio would like to thank you for visiting our website and giving us the opportunity to earn your business. Customer service and satisfaction are our #1 priority, as proven by our countless 5-star reviews on Google and other sites. We recommend you read a few that are listed below, and we are looking forward to earning another one from you when your paver patio project is complete.
Below contains a roadmap of the entire process so you can be confident and aware of the steps it takes to design and build the outdoor living space of your dreams. We hope this helps you understand the long-term value a Belgard paver patio brings when designed and installed by Platinum Patio.
We are looking forward to sitting down with you for a free estimate to discuss your ideas and to share Platinum Patio’s vision to transform your outdoor space into a beautiful and usable paver patio.
Our Process
Schedule your Free Estimate Today!
Platinum Patio provides our clients with the most personal and detailed estimate process in the Indianapolis area. We strive to assist all homeowners in creating a beautiful outdoor living space and make the process as effortless as possible for our clients. To
reach out for a free estimate, either call our office at (462)-223-9391 or quickly fill out the estimate questionnaire online. The sooner you reach out, the sooner we can come out for a free estimate and design session. When a homeowner reaches out for a quote, our estimate scheduler will follow up via phone call to schedule a completely free estimate.
Free Estimates
When your free estimate is scheduled, our design and sales specialist will then come out to your home at a time that is convenient for you to take measurements of the desired patio area. We will also discuss different paver options from Belgard and answer any questions you may have. Platinum Patio takes the time to understand a client’s wants and needs, and comes up with a plan to make our clients patio space unique and fully functional. This member of our team will help you every step of the way in creating and sending you a free estimate proposal.
Our Proposals
After your free estimate, our sales and design specialist will work hard to create and send you a free estimate proposal. These proposals include the scope of work, materials that will be used during your project, a 3D rendering of your proposed project, and pictures of our other projects that are similar to your proposed project. This will help bring the overall vision to life. It is important clients know exactly what materials are being used as well as the process behind it all. We love sending homeowners 3D renderings of their projects because it shows you exactly what your project will look like when it is complete. This makes it super easy to notice any changes you would like to make to the project, or just appreciate how nice your patio will look when it’s complete. Pictures of our projects that are similar to your design will fill the rest of the proposal to allow you to see your choice of paver in patios that we have built.
Questions and Moving Forward with Platinum Patio
Our team is available 24/7. If you have any questions at all or would like to move forward with your proposal, please feel free to call, text, or email your Platinum Patio Design and Sales Specialist. Their phones are always on and available for any of your needs. Clients typically reach out to make final changes to the proposal, so don’t be shy to reach out for any reason. After our design and sales personnel assists our clients in making any changes or answering any other questions homeowners may have, clients typically choose to move forward with us. We only require a 20% downpayment in order to reserve a spot in our schedule.
Design Consultation
Platinum Patio will then schedule a design consultation, where your design and a sales representative will come over to your house with our Production Manager to take any final measurements and to go over the scope of the job to make sure everyone is on the same page about all details of the project. We will finalize the colors of your patio, and choose your borderstone to create your custom patio project. At this time, we ask for the next 40% of the project. We will then schedule your job to start, and our amazing crews will build the patio of your dreams.
The Building Process
Platinum Patio digs about 8-10 inches down into the ground, over twice as deep as other landscape design companies. We then fill the space with crushed limestone, which is ideal for durability, and allows water to safely filter through, and away from the house. On top of the limestone, we install landscaping fabric to make sure weeds or other unwanted plant material never come through to the paver patio. On top of the flowering fabric comes more crushed limestone, followed by leveling sand and then finally Belgard’s concrete pavers. The patio is all secured in place by Perma-Edge Technology, rather than the normal plastic edging you usually see surrounding a patio. After our work is done, we receive only 5-Star reviews from our satisfied clients.
Payment
Platinum Patio only requires a 20% deposit when a homeowner wants to reserve a spot in our schedule. All payments are made to Platinum Patio. We trust our customers, which is why we don’t ask for much up front. We like to leave the majority of the total cost of the project in our client’s pockets as long as possible. The next 40% of the project will be asked for during the design consultation, which takes place about a few weeks to a month before your project starts. We won’t ask for the final 40% of the project cost until after your job is complete and you are completely satisfied with the overall project. We are also looking forward to earning a 5-star review from you at this time.
Please visit the following pages for more information on Platinum Patio Indianapolis.
–Learn about Belgard Patio Products
If you are looking for a new deck, please visit our decking site HERE for more information. We build composite and PVC low-maintenance deckings.